Digital Inclusion Resources

On this page, you'll find links to trusted resources that will help you use digital technology confidently and safely.

Helpful info about telecommunications and internet products
Support for consumers of telecommunications and internet products
Helpful info about scams
Helpful info about media and communications services
Official Google support for Android apps and devices
Official support for Apple apps and devices
Helpful info about scams
Learn a wide range of digital skills
Helpful info about staying safe online for First Nations Australians
Learn more about our Community Champions Program
Helpful info about staying safe online
Helpful info about staying safe online for First Nations Australians
Official Meta support centre for using Facebook
Find a financial counsellor for non-judgmental, free, independent and confidential advice on affordable internet and phone plans, and other financial matters
Learn a wide range of digital skills with a community or at your own pace
Official Meta support centre for using Instagram
Official support for Microsoft apps and devices
Free and independent tech advice for Regional Australia
Official support for Samsung devices
Helpful info about scams
Helpful info about scams for First Nations Australians
Tech help for Seniors, by Seniors (based in WA)
Tech help for Seniors (based in NSW)
Access affordable refurbished devices and personalised tech support
Official guide for using TikTok
Find low-cost refurbished computers, digital inclusion packages and technology solutions for your enterprise or community

Libraries and CRCs

Local libraries and Community Resource Centres (CRCs) offer free services to the public and support digital inclusion through free Wi-Fi, computers, and printing (paid or free). You can also book a librarian for assistance.

To find your nearest local library, simply search for ‘library’ and your suburb using Google or any other search engine.